SMS+ v SMS Lite Comparison

2sms creates a communications tool for business that helps streamline processes and drive customer engagement.  Whether a customer-facing department or internal operations, 2sms offers a variety of tools to operate more efficiently and effectively.  Our messaging platform can be configured to reflect your business’ unique structure, size and budget.

  • SMS LITE only permits regular SMS services.
  • SMS+ allows for everything in LITE plus an advanced set of features and capabilities.
  • Customers purchasing LITE message credits are considered LITE customers.
  • Customers purchasing SMS+ credits (regular or off peak) are considered Business customers.

Security

SMS Lite

SMS +

2sms ID and Password

x

x

Advanced Password Settting

x

x

SAML


x

OpenID


x

ADFS (Active Directory)


x

2 Factor Authentication


x

Multi-user Tracking


x

Recipient Authentication

x

Message Lifespan Control


x

Delivery Receipts

x

x

Read Receipts


x

End-to-End Encryption


x

Access

SMS Lite

SMS +

Web Application

x

x

Mobile App

x

x

API & Software Library

x

x

24/7 Operator Assistance


x

Throughput

20 messages per second

240+ messages per second

Reliability

SMS Lite

SMS +

Platform Redundancy


x

Gateway Redundancy


x

Service Level Agreement


x

Reporting

SMS Lite

SMS +

Quick View

x

x

Real Time Dashboard


x

Data Archiving


x

Delivery Reciept

x

x

Read Receipt


x

Anaytics


x

Certifications

SMS Lite

SMS +

ISO27001:2013 Platform


x

GSA Schedule


x

HIPAA Compliant (Secure SMS)


x

Internet2 Certified


x

Customer Support

SMS Lite

SMS +

8 to 5 Email Support

x

x

Extended Hours Live Chat - Sales Enquiries

x

x

Extended Hours Live Chat - Customer Support


x

24/7/365 Live Support


x

24/7/365 Technical Support


x

Fail Message Investigation


x

Features

SMS Lite

SMS +

Address Book Management


x

Group Management


x

Group Messaging


x

Schedule Messaging


x

Long Messages


x

Unicode Messages (Arabic, Mandarin, etc.)


x

Global Reach-list


x

Reccuring Messaging

x

Fixed Messaging


x

Contact Importer


x

Secure Messaging


x

Threaded Messaging


x

Rich Content Messaging (HTML5)

x

Data Collect & Publish

x

Work-flow Automation

x

Drip Messaging

x

Rules Based Message Routing

x

Bi-Directional Unicode

x

Group Segmentation

x

Features - Administrative

SMS Lite

SMS +

Administrative Interface

x

x

Low Balance Alert

x

x

Heirachy Management


x

Role Based Web Console


x

Logging Reporting


x

User Management


x

Message Usage Threshold


x

Duplicate Message Detection

x

Message Credit Expiration

Annual

*See T's&C's

Payment Type

Credit Card, PayPal

Invoicing, Credit Card, PayPal

Transaction Charge

SMS Lite

SMS +

Outbound SMS - Domestic UK

1 Credit

1 Credit

Outbound SMS - International

3 Credits

Based on Tier (0.5, 1 or 1.5 Credits)

Read msg by recipient - Regular SMS

0 Credits

0 Credit

Read msg by recipient - SMS+

1/2 Credit

1/2 Credit

Failed SMS (Failed Stop and Ivalid Number Format)

1/4 Credit

1/4 Credit

Inbound SMS

1 Credit

1 Credit

Inbound Forwarding (Email, URL)

1/2 Credit

1/2 Credit

Email

1 /2 Credit

1/2 Credit

XML Reporting

1/4 Credit

1/4 Credit

Message Deletion

1/4 Credit

0.1 Credit

*Terms and Conditions:  2sms reserve the right to expire your message balance and automatically close your account if your account has been dormant for 12 months.

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