Discover Enterprise SMS Messaging Case Studies

Below are a few case studies on some of the most interesting applications of SMS communication. We hope you’ll enjoy these and find good ideas for your organisation.

“We were amazed by the work 2sms did for us. They worked closely with our clinical team, made suggestions and contributed to the design of the business processes within the Soza Health system. We were new to the Cloud; 2sms explained it all in plain English, and got the job done on time and on budget. We could not have asked for more.”

Soza Health

“2sms provides emergency quality text messaging, in that they offer redundancy, minimum speed to deliver, and partnerships with most cell service providers, including our regional provider C Spire…at the University of Mississippi, our administrators, educators, and advisors have appreciated the flexibility and efficiency of communicating with students via SMS notifications.”

University of Mississippi

“We require a 99% successful SMS delivery rate in 60 seconds or less. 2sms has met and exceeded the challenge. Delayed delivery time is the same as no delivery time…the ability to get the message across within seconds can mean the difference between life and death.”

Drexel Heights Fire District

“We have been using the 2sms offering for the last year, the service has been extremely reliable. We have employed the 2sms service on 5 of our intranet sites connected to our contacts database. This allows users to easily send messages across Europe whilst on the move.”

Unilever

“We target our leadership population with key issues often needed at short notice. Using 2sms is superb for this. As a rapidly changing business we have had to announce key Company personnel issues such as pension reviews, redundancies and organizational changes. Using text messaging is the only way to ensure 260 senior managers can be contacted to meet together at short notice.”

BAE Systems

“We rely on the service to deliver system notifications and regular progress updates of major system outages to senior account managers and other interested parties. We also use the system to confirm when the issues are resolved via our 2way message application.”

EDS

“Safety is Transco’s top priority. The most important need is for me to be able to group text important messages to our industrial workforce from my manager……delays in this basic communication could greatly impact safety, adding significant costs to our business and reducing customer service levels….2sms service ensures that we can communicate safety critical and also general issues rapidly by SMS.”

Transco

“The system was very easy to set up, as was setting up the payment account for credits (block of messages)…..the distribution time on a regular basis is very quick, literally within seconds of sending a message all managers receive the information. The flexibility of the system to log on from any PC is also a great benefit.”

Alstom